Competency Development & Trainings

We engage individuals, companies, NGOs, and Governments to provide services that close competency gaps and enhance workforce productivity through our carefully designed set of short courses. Our courses can be customized to suite your peculiar needs.

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We provide strategic consulting services for both professionals and corporate organizations. Our consultancies are strategically designed to provide tools, techniques and methodologies that can deliver on your core objectives and set goals.

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Course Name: Best Practices for Key Account Management

Special offer for group registration:
Number of participants Fees
2-5 $ 700
6 -10 $ 650
11-50 $ 500
> 50 $ 450
To register as a group, contact us through: E: or give us a call on T: +254707053111
Course Date Duration Location Fee: Registrations
Date: 11/07/2022 - 15/07/2022 5 Days Nairobi, Kenya $ 850 Click to register
Date: 15/08/2022 - 19/08/2022 5 Days Abuja, Nigeria $ 850 Click to register
Date: 12/09/2022 - 16/09/2022 5 Days Nairobi, Kenya $ 850 Click to register
Date: 10/10/2022 - 14/10/2022 5 Days Abuja, Nigeria $ 850 Click to register
Date: 14/11/2022 - 18/11/2022 5 Days Pretoria, South Africa $ 850 Click to register
Date: 12/12/2022 - 18/11/2022 5 Days Nairobi, Kenya $ 850 Click to register


5 Days

Our Contacts:

Email: info@

+234 (0) 8038 066705,
+234 (0) 9039055940
+254 707 053 111


Important quick links:
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Course Description

Business is evolving rapidly, buyers are getting more sophisticated and technology is being deployed more than ever, creating additional buying channels and great opportunities for the modern key account managers who wishes to maximise revenues and profits. Customers are important, but they are not equally important. Customers have a dizzying array of different needs and are often faced with an overwhelming choice of similar suppliers. Conversely, organizations have very finite resources with which to serve and service these customers. Finding the correct strategy for each and aligning strategy, tactics and resources accordingly is at the heart of this course. A robust, proven and qualitative approach to classifying customers and then developing appropriate strategies for each can be a game changer in many organizations. This training course will develop essential key account management skills, learning how to effectively manage your most valuable existing accounts, leading to improved customer satisfaction and increased customer loyalty. This highly engaging and practical training course will prepare all participants to manage key accounts effectively. Developments in technology, shifting markets and increasing pressure on costs are changing the way organizations buy.


Learning outcomes

By the end of this course the participants will be able to:

    Make use of proven strategies and tools to achieve market excellence

    Implement the total process of key account management

    Classify all customers according to a proven, qualitative approach and develop strategies and tactics appropriate to all

    Focus resources, time and attention effectively in the development of key accounts

    Demonstrate ability and confidence in managing key accounts

    Demonstrate how to develop an account pipeline for future growth

    Communicate more effectively with key customers

    Develop long-term mutually beneficial relationships


Who should enroll?

This training course is recommended for all those responsible for managing face-to-face relationships with customers that have a significant impact on achieving the organization’s business objectives.


Send an email to to request a course training agenda


Why train with us

Vital Extra Learning guarantees our clients:

    State-of-the-art facilities and training infrastructure

    Extended tradition of hand-holding during post engagement

    Service delivery through highly seasoned industry experts.

    Value for money



This training can be customized for your institution or delivered at your preferred location upon request. For training customization, contact us through
Email: info@
+234 (0) 8038 066705,
+234 (0) 9039055940
+254 707 053 111


_ Rwanda _

Register for a short course in Rwanda and seize a great moment where you will visit the Kigali Genocide Memorial. In addition, we will take you on a day-out to Lake Kivu where you can swim and have a boat ride. All this for free!

We DEVELOP AND DELIVER SOLUTIONS that satisfy our clients