Course Description

The process approach is one of the most successful means to improve the operations of the company, improve competitiveness, increase efficiency, reduce costs and enhance customer and employee satisfaction. Business process analysis and modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. Participants in this training course will acquire the knowledge and skills necessary to analyse and accurately model business processes at the enterprise level as well as the detailed workflow level. Participants will also learn the Business Process Modelling Notation (BPMN) which is a widely-used, open modelling standard that combines business-friendliness with the precision required to effectively implement and automate business processes. This course also provides a step-by-step approach to effectively analyse processes to ensure that business process models accurately reflect reality and includes stakeholder requirements.

Learning outcomes

By the end of this course the participants will be able to:

•    Understand business processes and their components

•    Apply process analysis concepts and techniques

•    Define processes using Business Process Modelling Notation (BPMN)

•    Develop business process architecture

•    Analyse process customer requirements

•    Specify measures of business process performance

•    Diagnose the health of a business process

•    Use process approach to transform business processes

Who should enroll?

This course is ideal for you if you are a business manager, business process analyst, process owner, business and systems analyst, information technology professional, BPM project leader, BPM project team member and quality specialist.

Send an email to trainings@vitalextralearning.com to request a course training agenda

Why train with us

Vital Extra Learning guarantees our clients:

•    State-of-the-art facilities and training infrastructure

•    Extended tradition of hand-holding during post engagement

•    Service delivery through highly seasoned industry experts.

•    Value for money