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Course Name: Quality Management Skills in Business Projects and Programmes

Special offer for group registration:
Number of participants Fees
2-5 $ 700
6 -10 $ 650
11-50 $ 500
> 50 $ 450
To register as a group, contact us through: E: or give us a call on T: +254707053111
Course Date Duration Location Fee: Registrations
Date: 13/05/2024 - 17/05/2024 5 Days Nairobi, Kenya $ 950 Click to register
Date: 10/06/2024 - 14/06/2024 5 Days Abuja, Nigeria $ 950 Click to register


5 Days

Our Contacts:

Email: info@

+234 (0) 8038 066705,
+234 (0) 9039055940
+254 707 053 111


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Course Description

Delivery of high quality project and programme outcomes is key to organizations’ survival and prosperity, especially in today’s fiercely competitive and fast changing business environment. Managers are constantly seeking to produce good quality results while reducing costs and minimizing delays. Careful balance of quantitative and qualitative considerations is very important in projects and programmes implementation. This training course aims at equipping participants with the essential management skills, tools and methodologies required for effective delivery of high quality project outcomes.


Learning outcomes

By the end of this course the participants will be able to:

   Define what the concept of quality in projects and programmes

   Understand the importance of deliberate quality management processes in projects and integrate quality in project initiation, planning, execution, control and completion

   Identify and document quality requirements and standards for the project and product

   Apply cost benefit analysis, cause and effect diagrams, control charts and other tools in project planning and control

   Apply basic statistical quality control concepts

   Implement effective quality assurance and control

   Be ready and conduct quality audits

   Effectively manage stakeholders to ensure their satisfaction with the project results

   Improve the quality climate and culture across the project life cycle


Who should enroll?

This course is strongly recommended to a wide range of project management professionals and those individuals who are involved in or manage internal and external projects both in the private and public sector.


Why train with us

Vital Extra Learning guarantees our clients:

     State-of-the-art facilities and training infrastructure

     Extended tradition of hand-holding during post engagement

     Service delivery through highly seasoned industry experts.

     Value for money



Module 1: Introduction

Fundamentals of project management

     Components of Project Management

     Functions of a Project Manager

     The Art and Science of Project Management

     The Triple Constraints in Project Management

   The project Lifecycle

   Business project management processes


Project Identification and Design

     Stakeholder Analysis

     Problem Analysis; Problem tree

     Objectives Analysis; Objectives tree

     Strategy Analysis

     Design of Project Intervention Logic using Logical Framework


Project Set Up

     Project Governance Structure

     Project Charter

     Project Launch


Module 2: Project planning and management (scope, time, resources, risk)

Project Planning

     Developing Project Management Plan

     Project Plan vs Project Proposal

     Principles of Project Planning


Project Scope Management

     What is Project Scope?

     Project and Product scope

     Use of Work Breakdown Structure in Scope definition

     Scope Creep


Project Time Management

     Activity Definition and Sequencing

     Activity Duration Estimating

     Activity Resource Estimation

     Schedule Development

     Optimizing schedule

     Schedule Control


Project Resources Management

     Why is managing resources important?

     Managing Project Finances; Budgeting, Cost Estimation, Cost baseline, Monitoring Budgets and Expenditures

     Project Earned Value Analysis

     Managing the Supply Chain

     Human Resources Management


Project Risk Management

     Examine a Risk Management Plan

     Identify Project Risks and Triggers

     Perform Qualitative Risk Analysis

     Perform Quantitative Risk Analysis

     Develop a Risk Response Plan


Module 3: Project Procurement and Implementation

Planning Project Procurement

     Plan Project Procurements

     Prepare a Procurement Statement of Work

     Prepare a Procurement Document


Project Implementation

     Identifying the Direct and Manage Project Execution Process

     Managing Issues

     Managing project team

     Manage Stakeholder Relationships and Expectations

     Managing Internal Controls


Module 4: Project M&E, Controls and Closure

Project Monitoring, Evaluation and Control

     Monitoring and Evaluation activities in Project Lifecycle

     Project M&E Plan

     Project Evaluation Approaches

     Project Control


Project Closure

     End of Project Evaluation

     Administrative, Financial and Contractual Closure

     End of Project Learning

     Stakeholders closure meeting


Module 5: Software

Use of Microsoft Project in Project Management

     Basics of MS Project

     Creating tasks

     Allocating durations to tasks

     Advanced task scheduling

     Creating a resource pool and allocating resources to tasks

     Tracking Project Progress

     Customizing views

     Tracking costs

     Reports views


Other software for business project management 







This training can be customized for your institution or delivered at your preferred location upon request. For training customization, contact us through
Email: info@
+234 (0) 8038 066705,
+234 (0) 9039055940
+254 707 053 111


_ Kenya _

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