Course Description

Coaching and mentoring are now considered an integral part of successful leadership. More and more organizations are looking to establish a coaching culture within their organization to improve learning and performance, make the most of their people’s potentials and deliver sustainable results. This highly interactive and hands-on programme will equip participants with coaching and mentoring skills and behaviours that can be used to add real value in an organisation and develop staff’s capabilities and potential. Using practical exercises and case studies, participants will gain clear insights into the complexities of coaching and mentoring and how they can be used to build more successful and productive individuals, teams and organizations.

Learning outcomes

By the end of this course the participants will be able to:

• Understand why coaching and mentoring are key aspects of successful leadership and the difference between them
• Gain corporate buy-in for implementing a coaching culture and a personal development approach to staff improvement
• Use various approaches to deliver coaching to your team members, identifying tailored coaching styles that work for different individuals
• Identify the right mentors and put a mentoring structure in place
• Build lasting and trusting relationships with your team members
• Use communication skills more effectively

Who should enroll?

This course is ideal for you if you are a manager who is seeking to lead and manage high performing teams. The training course is suitable to a wide range of management professionals as well as aspiring managers.

Why train with us

Vital Extra Learning guarantees our clients:

• State-of-the-art facilities and training infrastructure
• Extended tradition of hand-holding during post engagement
• Service delivery through highly seasoned industry experts.
• Value for money

TOPICS TO BE COVERED

Module 1: Critical Skills for Effective Leaders and Employee Engagement

Skills for Effective Leadership

• Essential qualities that are possessed by successful leaders
• How to determine your unique leadership style: Recognizing strengths and limitations
• Key differences between managing and leading
• How to make employees feel valued by leaders and the organization

Facilitating Discussion & Debate; Win-Win Negotiations; Managing Effective Meetings

• Paying attention to diverse personalities and undercurrents
• Ensuring everyone contributes
• Focusing on positive outcomes for all parties
• Aiming for commitment, not just agreement
• Key responsibilities of the meeting chair
• Maintaining interest and participation during meetings

Module 2:  Employees Coaching for Superior Performance

• Essentials of effective coaching
• Establishment of a positive and energized work environment
• Coaching approaches that is suitable to different employees
• Better-than-money motivation techniques
• Keeping individuals focused on the task at hand using the “Plan of Action” chart

Module 3:  Coaching of Underachievers to Success

• Key reasons for employee mistakes and frustration
• Handling of employee problems
• Effective face-to-face discussion of employee performance issues
• How to deal with employees who brings personal problems to work
• Holding employees accountable—the bottom line in dealing with underachievers

Module 4: Mentoring Employees for Improved Performance

• The theory of best leaders being also strong mentors
• Essential of successful mentoring
• Common mentoring mistakes and how to avoid them
• How to empower employees to tap their personal strengths to exceed expectations
• Planning for each employee’s continuous development

Module 5: Creating a Stronger and More Effective Team Using Coaching and Mentoring

• Techniques for building trust and mutual respect
• How to boost cooperation and teamwork
• Keeping employees up and energized under pressure, crisis and change
• How to overcome the “inherited employee” syndrome
• Spotting employee burnout before it’s too late—and how to help